F.A.Q. - Plant Search Service

F.A.Q. - Plant Search Service

Still unsure? There’s a good chance your answer is below 👇

🔍 About the search

Can you find every plant?

Not everything, but we get surprisingly far. Many types can be found somewhere — and that’s where our search begins.

How long does it take?

From a few days to several weeks, depending on rarity.

Do you deliver internationally?

Yes, depending on the type and regulations.


💸 About costs & payment

Does this service cost money?

No, the request is completely without obligation.

Do I have to pay upfront for the search service?

No. You only pay if you decide to accept the proposal.

Why can rare plants be expensive?

Because they are rare, grow slowly, or have to come from far away. Rare = more demand than supply.

Can I provide a budget?

Yes, please. That helps us search more precisely and find realistic options.


🌱 About quality & advice

How do you know the plant is reliable?

We only work with verified suppliers and assess quality and origin before offering anything.

Will I get care tips with my plant?

Yes. You’ll always get practical tips to give your plant a good start.


🚚 About delivery

How is my plant shipped?

With care. We schedule shipping according to season and temperature to minimize stress.

When will my plant be shipped?

That depends on availability and weather conditions. Sometimes we deliberately wait for better timing.

What if my plant gets damaged during shipping?

We always look for a suitable solution. In that case, contact us directly.


🌍 Rules & restrictions

Are there plants that cannot be shipped?

Yes. Some types are subject to import rules or protected status. We always take that into account.


🤝 Flexibility

What if I’m looking for several plants at once?

No problem. You can include multiple types in one request.

Can I change my request later?

Yes. Just let us know, and we’ll adjust it.

What if I don’t want the proposal?

No problem. You always decide.

What if I decide not to buy after all?

No problem. The request is completely without obligation.


🌿 About this service

Why do you offer this service?

Because not everything fits in a webshop — and some plants just need to be found.

What makes this service different?

No mass production. No standard lists. But a targeted search for exactly what you’re looking for.